how to manage
your account

Last updated: April 2026

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Managing Your Account

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Keeping your details up to date helps make your experience with Sensory Playground as smooth as possible. From faster checkouts to easier order tracking, your account is designed to give you full control.

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To access your account, simply select the account icon in the top right-hand corner of the header and sign in using your email and password. If you don’t yet have an account, you can create one in just a few steps.

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Your Account Dashboard

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Once logged in, you’ll be taken to your account area, where you can view and manage everything in one place. Whether you’re updating your details or checking an order, it’s all easily accessible.

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Updating Your Personal Details

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You can update your name, email address and contact information at any time. Keeping these details accurate helps us stay in touch about your orders and ensures everything runs smoothly.

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Managing Your Addresses

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Add, edit or remove delivery and billing addresses to suit your needs.

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Whether you’re sending items to your home, a school, or as a gift, saving your addresses makes checkout quicker and more convenient.

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Updating Payment Details

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You can manage your saved payment methods securely within your account.

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If your card details change or you’d like to use a different payment method, simply update your information for a faster, hassle-free checkout next time.

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For your security, we do not store full card details.

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Viewing Your Orders

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Your account gives you easy access to your order history.

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You can:

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• View previous purchases

• Check order details

• Track current orders

This makes it simple to stay updated and keep everything organised.

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Forgot Your Password?

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If you’re having trouble signing in, you can reset your password by selecting the ‘Forgot Password’ option on the login page. We’ll guide you through the steps to get back into your account quickly.

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Need a Hand?

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If you need any support with your account, we’re here to help.

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As a small, family-run business, we take pride in offering friendly, personal support, so if something isn’t working as it should, just get in touch and we’ll help you get it sorted.